This Agreement sets out the terms and conditions relating to our work together. 1. We agree to work together to address the issues presented by you, however, because of the individual nature of the treatment, no guarantee of a cure can be given. 2. We set out aims and intentions for each session. Resources and tasks in between sessions may be recommended to consolidate learning and changes. 3. The therapist draws on their experience and training in the fields of coaching, cognitive hypnotherapy to best suit your needs. We discuss and agree together the best approach for you each session. 4. Appointments will take place over Zoom, Teams or phone call. Contact between our sessions will be reasonable and limited to telephone and email. 5. Please give 24 hours’ notice if you’d like to rearrange an appointment. 6. Any anti-social behaviour by you will result in the immediate cessation of treatment. 7. Notes will be taken throughout the sessions to aid with the treatment plan and are available to you with reasonable notice. They will be stored in accordance with GDPR and ICO’s guidance. 8. I will ensure that your confidentiality will be maintained in all but the most exceptional circumstances and all information collected during the sessions will be protected at all times. If you are a danger to yourself or others then I have a duty of care to help you to access further support and we can discuss the best options together - including but not limited to HR, a crisis team or your GP. I will remind you of this procedure at the start of the first session. 9. To get the most out of our sessions please ensure you have answered any questions regarding your current wellbeing and your medical history accurately, and also to inform me of any issues which you believe may be relevant to your treatment. 10. I will suggest alternative provisions for illnesses such as psychosis, hallucinations, suicidal thoughts, borderline personality disorder, bipolar disorder, epilepsy and any other conditions that are contraindicated within cognitive hypnotherapy. 11. Coaching sessions are only for current employees.